Giving Gifts guarantees all the products we sell! We carry high quality items that we stand behind 100 percent. We truly hope you love everything you order from Giving Gifts. If you are not completely satisfied, please contact Lisa at or 604-831-7780 and she will do everything she can to correct the issue. We are known for our amazing customer service and we will anything we can to make our customers happy. 

Returns and exchanges are gladly accepted on all unused items in original condition and packaging within 30 days. Please email Lisa at if you would like to return or exchange an item. Unlike most online stores, we will refund the cost of shipping as well. Please note that you are responsible for the shipping charges to us and we highly recommend getting insurance on all items you send back, as Giving Gifts cannot be held responsible if the package gets lost in the mail. If you would like to exchange an item, a $5 shipping charge will apply on the new item.

All sale items, personalized items and special orders are final sales.