We hope you love everything you order from Giving Gifts. If you are not completely satisfied, please email Lisa at and we will do everything we can to correct the issue. We want you to love what you give! 

Exchanges are gladly accepted on all unused items in original condition and packaging within two weeks. Please bring the item to the Giving Gifts store along with your receipt to process the exchange. Online orders may be exchanged as well, but please note that you are responsible for all shipping charges. 

Please note that all sale items, personalized items, special orders, custom orders, Giving Crates and Giving Box are all final sales.